Customer Service: (800) 527-3764

Privacy Policy

LaserShip takes your privacy seriously. Please read the following to learn more about our privacy policy.

Scope

This privacy policy covers how LaserShip treats customer information that LaserShip collects and receives. Customer information is identifiable information about an individual, company or organization who is a customer of LaserShip, e.g. a name, address, email address, or phone number, and includes information related to past use of LaserShip services.

This privacy policy does not apply to information that is or becomes publicly available e.g. listed in online directories, which relates to the practices of companies that LaserShip does not own or control, or regarding individuals that LaserShip does not employ or manage.

Information Collection and Use

General

LaserShip collects information about you and your company when you set up a LaserShip account, when you register as a user of a LaserShip Web Account, when you use LaserShip services, when you visit the pages of LaserShip's web site, and when you enter LaserShip promotions or respond to LaserShip Customer Surveys.

When you register we ask for information such as your name, email address, zip code, phone number. We will also ask for information about your company including name, address, account and billing contacts

LaserShip collects information about your transactions with us including information about your use of the various services that we offer.

LaserShip automatically receives and records information on our server logs from your browser including your IP address and the page you request.

LaserShip automatically collects and records information about emails we send out on your behalf including Proof-of-Delivery emails to yourself and any other people you have asked to have such notifications sent to.

LaserShip uses information for the following general purposes: to customize the content and features you see, fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting, for LaserShip use only, about web usage, customer ordering patterns and the results of customer surveys.

Information Sharing and Disclosure

LaserShip does not rent, sell, or share personal information about you with other individuals or nonaffiliated companies, except to the extent necessary to provide the services you've requested, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of LaserShip's terms of use, or as otherwise required by law.

We transfer information about you if LaserShip is acquired by or merged with another company. In this event, LaserShip will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies

LaserShip may set and access LaserShip cookies on your computer.

Marketing Communications

If you register as a user of a LaserShip Web Account you will be asked if you would like to receive marketing and other informational communications from us. You can choose to opt-out from receiving marketing communications from us at this stage or, at any time, by sending us a message with your request. Click here to contact us.

We reserve the right to send you certain communications relating to the LaserShip services, such as service announcements, promotional offers, administrative messages and the LaserShip Newsletter, that are considered part of your LaserShip account, without offering you the opportunity to opt-out of receiving them.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you.

Your LaserShip Account Information is password-protected.

In certain areas LaserShip may use industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy

LaserShip may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your LaserShip account or by placing a prominent notice on our site.

If you have any questions or concerns about this Policy, please click here to send us a message.

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Customer Service

Main Phone: (800) 527-3764

Monday-Friday 8am - 9pm
Saturday 8 am - 8pm
Sunday 8 am - 5pm

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Corporate Headquarters
1912 Woodford Road
Vienna, VA 22182

 

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