Customer Service: (804) 414-2590

Ground Surcharges


Fuel Surcharges

Current Fuel Surcharge Rate:

Through June 30, 2017: 5.50%

Effective July 1, 2017: 5.50%


LaserShip uses an index-based surcharge that is adjusted monthly. Changes to the surcharge will be effective on the first of each month and will be posted approximately two weeks prior to the effective date. The surcharge is based on the U.S. Department of Energy's National U.S. Average On Highway Diesel Fuel Prices for the month that is two months prior to the adjustment. For example, the fuel surcharge for April is based on February’s diesel fuel average.


The ground fuel surcharge will be set in relation to the following table:


At Least: But Less Than: Surcharge:
$2.18 $2.30 4.75%
$2.30 $2.42 5.00%
$2.42 $2.54 5.25%
$2.54 $2.66 5.50%
$2.66 $2.78 5.75%
$2.78 $2.90 6.00%
$2.90 $3.02 6.25%
$3.02 $3.14 6.50%
$3.14 $3.26 6.75%
$3.26 $3.38 7.00%
$3.38 $3.50 7.25%
$3.50 $3.62 7.50%



Ground fuel surcharge percentages and thresholds are subject to change without prior notice. If changes are made to the ground fuel surcharge percentages or thresholds beyond the listed index, the table above will be updated.


Accessorial Charges





Additional Handling

-    An Additional Handling charge will be assessed for any package that requires special handling, as determined by LaserShip in its sole discretion, including, but not limited to:

  • Any article that is encased in an outside shipping container made of metal or wood.
  • Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.
  • Any package with the longest side exceeding 42 inches.
  • Any package with an actual weight of more than 50 pounds.

-    Will not be assessed when a Large Package Surcharge is applied.

$10.85 per package

Address Correction

-     LaserShip may correct or complete an address based on information obtained from the shipper or consignee. An Address Correction charge will be assessed to the shipper for an address correction or completion.

-    An address validated by LaserShip may be incorrect or incomplete for purposes of completing delivery, and may be corrected by LaserShip.


Delivery Area Surcharge

-    A surcharge applies to each package delivered to certain ZIP codes within the 20 contiguous states within our coverage area.

- Commercial    $2.40      

-  Residential     $3.25

-  Commercial Extended     $2.40

-  Residential Extended     $4.20

Over Maximum Limits

-    Package with an actual weight of more than 50 pounds, or that exceed 42 inches in length, or exceed a total of 10,000 cubic inches, as measured to determine their billable weight, are not accepted for transportation.  

-    If found in the LaserShip system, they are subject to additional charges.


Return to Sender

-    If a package is undeliverable.

-    If the shipper requests a package be returned.

-    If package is damaged.

Full delivery rate

Residential Surcharge

-    A surcharge will apply to any delivery to a location that is a home, including a business operating out of a home.




Claims for losses or damages are limited to a maximum of $100 and must be filed within 15 days of the shipment date via This email address is being protected from spambots. You need JavaScript enabled to view it. with supporting documentation.

The Over Max Limit surcharge will be added to the 50 lbs rate of the zone the package is assigned to

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Customer Service

Main Phone: (804) 414-2590

Monday-Friday 8am - 9pm
Saturday 8 am - 8pm
Sunday 8 am - 5pm

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Corporate Headquarters
1912 Woodford Road
Vienna, VA 22182


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