Customer Service: (800) 527-3764

Technology

Our technology is designed for maximum delivery status visibility for you, your customers, and our operations team. We provide real-time integration with your internal customer service platforms, order entry software, and management portals to provide backend track and trace functions. We support a range of information transfer protocols to ensure smooth, rapid transfer of the critical information you need, including EDI and XML.

Our web-based tools put you in control of the process and in charge of your customer's experience. Our Supply Chain Solutions team will work with you to provide a custom Delivery Management Portal that may include:

  • TrackingReal-Time tracking at the Package, Route, Stop, Driver and Scan level
  • Digital Signature Capture
  • Comprehensive Reporting
  • Electronic Invoicing
  • Automated Reporting i.e. OS&D, Performance, Cost
  • Online inquiries

WMS / TMS Integration

LaserShip partners with multiple TMS providers, including:

ADSI  AgileMalvernproship-inc-logo v2

Implementation is rapid at LaserShip thanks to a dedicated in-house Development Team with in-depth experience of supply-chain processes enabling fast turnaround of projects and ensuring faster time to market.

mobileMobile Technology

  • Handheld scanners feed package location and shipment status information to a real-time web-based database
  • Customers have real-time visibility of the location of packages at all times
  • Tracking database is dynamically linked to customer's internal systems for true embedding from manifest to delivery
  • Tracking system APIs are open for web-based customer reporting

 

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Customer Service

Main Phone: (800) 527-3764

Monday-Friday 8am - 9pm
Saturday 8 am - 8pm
Sunday 8 am - 5pm

Contact Us

 

Corporate Headquarters
1912 Woodford Road
Vienna, VA 22182

 

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