We know how important your delivery is to you. We strive for seamless deliveries each time and have teams ready to help every step of the way.
We anticipate long wait times for our customer service line, and recommend you fill out the appropriate form below for the fastest support.
If you have your tracking number please enter it below. This will give you the most up-to-date status of your delivery. There, you can submit any inquiries about your delivery and our customer service team will follow up to assist.
To contact the LaserShip support team, text (302) 246-7136 and a LaserShip representative will be happy to help*.
To chat with a member of our team, please click here and then select the virtual assistant icon in the bottom right hand corner.
Our Hours of Operation are:
Monday-Friday: 8a.m. – 9:00p.m. EST
Saturday: 8a.m.-8p.m. EST
Sunday: 8a.m.-5p.m. EST
Our customer service call center is closed on 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.
If you prefer to speak with a customer service team member, please call (804) 414-2590 during our listed hours.
*Standard message and data rates apply. You may opt out at any time.