Your satisfaction is very important to us! Our team of trained customer service personnel are available 7 days a week to address any concerns or questions you may have while your package is in transit.
To avoid long wait times for our customer service line, we encourage you to use our online support when possible.
Check out our FAQ for answers to our most popular questions.
To contact the LaserShip support team, text (302) 246-7136 and a LaserShip representative will be happy to help*.
To chat with a member of our team, please click here and then select the virtual assistant icon in the bottom right hand corner.
Our Hours of Operation are:
Monday-Friday: 8a.m. – 10:00p.m. EST
Saturday: 8a.m.-8p.m. EST
Sunday: 8a.m.-5p.m. EST
Our customer service call center is closed on 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.
If you prefer to speak with a customer service team member, please call (804) 414-2590 during our listed hours.
*Standard message and data rates apply. You may opt out at any time.