Your satisfaction is very important to us! We have a team of people ready to help with any problem you may have. If you’ve checked out our FAQ page and Tracking & Delivery Support portal, please
Due to higher-than-normal delivery volume, we anticipate longer queue times than normal throughout the holiday shopping season and encourage you to use our online support if possible.
To speak to a customer service team member, call (804) 414-2590 during business hours, and someone will be happy to help!
Monday-Friday: 7:30a.m. – 10:00p.m. EST
Saturday: 8a.m.-8p.m. EST
Sunday: 8a.m.-5p.m. EST
Our customer service call center is closed on 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.