Your satisfaction is very important to us! Our team of trained customer service personnel are available 7 days a week to address any concerns or questions you may have while your package is in transit.
To avoid long wait times for our customer service line, we encourage you to use our online support when possible.
Check out our FAQ for answers to our most popular questions.
To speak to a customer service team member, call (804) 414-2590 during business hours, and someone will be happy to help!
Monday-Friday: 8a.m. – 10:00p.m. EST
Saturday: 8a.m.-8p.m. EST
Sunday: 8a.m.-5p.m. EST
Our customer service call center is closed on 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.