The surge in e-commerce over the last year has presented major opportunities for retailers, but it has also created a set of logistics challenges. Retailers have been pressed by trying to balance growth and meet consumer expectations, while facing shipping cost increases and capacity constraints from national carriers.
2020 proved that using single-carrier shipping strategies or national carriers only is unreliable and puts retailers at extreme risk. Diversifying your carrier mix can set your supply chain up for success and help you meet consumer expectations with increased capacity, faster delivery, and reliable performance, while saving money.
Watch to learn more about why retailers should diversify their carrier mix.
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